Listed below are the Frequently Asked Questions - FAQs.

  1. Who are we?
  2. Why are we sending you this letter?
  3. Why do we need this information?
  4. When did Xerox acquire ACS?

 

Who are we?
Xerox Recovery Services works on behalf of your health insurance to review medical claims and gather information. We assist them in trying to identify if there is also someone else financially responsible for medical services provided to their members.

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Why are we sending you this letter?
Xerox Recovery Services reviews claims for our clients. Your health insurance has contracted with us to assist them in identifying situations where another party may also have financial responsibility for medical treatment received by their members.

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Why do we need this information?
Xerox Recovery Services provides subrogation and recovery services to our clients. Your health insurance has contracted with us to assist them in identifying situations where another party may also have financial responsibility for medical treatment received by their members. The information is necessary in order to ensure that the appropriate entity is notified of your health insurance's interest.

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When did Xerox acquire ACS?
Xerox acquired ACS Recovery Services in February of 2010.

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